This Shipping, Handling, and Refund Policy outlines the terms and conditions regarding the shipping, handling, and refund of any physical products purchased through Pinterest. By placing an order, you agree to the following terms.
Shipping & Handling
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Processing Time: Orders are typically processed within 8-10 business days. Processing times may vary during peak seasons or due to high demand.
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Shipping Methods: We offer various shipping options, including standard and expedited shipping. The estimated delivery time will be provided at checkout.
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Shipping Costs: Shipping charges are calculated at checkout based on your location and selected shipping method.
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International Shipping: We ship to select international locations. Additional customs fees or duties may apply and are the responsibility of the customer.
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Order Tracking: Once your order has shipped, you will receive a tracking number via email.
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Lost or Delayed Shipments: If your package is delayed or lost, please contact our support team at ofbeastsandbeauty@gmail.com. We will work with the carrier to resolve the issue.
Returns & Refunds
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Return Eligibility: Items must be returned within 7 days of delivery.
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Return Process: To initiate a return, contact our support team at ofbeastsandbeauty@gmail.com with your order details. We will provide instructions on how to return your item.
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Refunds: Once your return is received and inspected, we will notify you of the refund approval. Approved refunds will be processed within 5 business days to the original payment method.
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Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Exchanges
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If you need to exchange an item for a different size or variation, please contact us at ofbeastsandbeauty@gmail.com to check availability and receive further instructions.
Cancellations
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Orders can be canceled within 12 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.
For any questions or concerns, please reach out to our customer support team at ofbeastsandbeauty@gmail.com.